Failed to pull image... 403 Forbidden

We are getting a permissions error when deploying an application:

Failed to pull image “***": rpc error: code = Unknown desc = failed to pull and unpack image "***”: failed to resolve reference “***”: pulling from host *** failed with status code [manifests ***]: 403 Forbidden

I checked the permissions for our Qovery AWS account, all ECR permissions should be enabled:


Here are the full logs: Qovery

Could you please point us in the right direction of where we needed to update credentials and/or policies?

Thanks :slight_smile:

Hello Will,
in order to investigate, may I retrigger the job?

Yes, thanks @Enzo, the job can be retriggered :+1:

It’s fixed. It was a bug on our side. Your ECR credentials weren’t updated correctly in your cluster.

Please let me know if you need further help.

1 Like

Great to hear, thank you very much @Enzo!

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.