Configured domain stopped working

[MOctavio (Mario Octavio)]

Hey everyone,

I’m facing a DNS issue with my application deployed on Qovery, and I could use some help troubleshooting. The domain was working fine a few days ago, but now I’m getting the following error:

The domain doesn’t resolve any IP: no record found for Query { name: Name(“xxx.”), query_type: AAAA, query_class: IN }

Here’s what I’ve tried so far:

1.	I removed and re-added the CNAME records in Route 53, assuming it might have been a TTL issue, but that didn’t fix it.
2.	Changing the CNAME record to an A record, I still encountered the same error.

Is there anything else I might be overlooking with the DNS configuration, or could this be related to Qovery’s setup or IPv6? Any insights or suggestions would be much appreciated! I appreciate any help you can provide.

[Pierre_Mavro (Pierre Mavro - CTO & CO-Founder)]

Hi, could you please provide the Qovery console url of your application having an issue please

[MOctavio (Mario Octavio)]

Hi Pierre, thanks.

You mean this: https://console.qovery.com/organization/2fcf38ad-3cfd-4a7d-ab4b-25d5ca78d95e/project/80907b1a-c91e-4dd8-9aa1-63562c81428e/environment/36aaf85e-a6f6-4183-8b73-7e5f5b002f26/application/52d1e940-21f5-4f70-8ce4-f1cbaf9ac143/settings/domain

Please let me know if this is what you need.

Cheers!

[Pierre_Mavro (Pierre Mavro - CTO & CO-Founder)]

@MOctavio looking at the errors message, the domain simply do not have DNS records associated.

1. The error message and the red button says: The domain doesn't resolve any ip: no record found for Query { name: Name("xxx"), query_type: AAAA, query_class: IN }
2. Click on the wheel to get the details
3. Configure the 2 domains requested in the CNAME configuration section

Once domains will be created, wait a few minutes and click again on the red icon button to perform a new check. Deploy your app and you should be good.

Feel free to reach me out if you still encounter issues after creating the 2 required DNS.