BYOK - Deployment failure

[LMO (eLMO)]

Hello Team,

I installed qovery for my BYOK. After that I setup the test environment as described in the tutorial.
Now when I try to deploy the podinfo container, I get the following error:

1

10 May, 10:16:32.55

`🍄 Checking Cloud provider credentials are valid`

2

10 May, 10:16:32.57

`🏁 Deployment request a208298d-1bb6-49f1-ace0-d1a9d1100801-5-1715328992 for stage 1 `CONTAINER DEFAULT` has been sent to the engine`

3

10 May, 10:16:32.57

`⏳ Your deployment is 1 in the Queue`

4

10 May, 10:16:34.95

`🚀 Qovery Engine starts to execute the deployment`

5

10 May, 10:16:36.07

`🎡 Proceeding with up to 7 parallel deployment(s)`

6

10 May, 10:16:37.19

`🔓 Login to registry docker.io as user REDACTED`

7

10 May, 10:16:38.52

`🪞 Mirroring image to private cluster registry to ensure reproducibility`

8

10 May, 10:16:39.60

`🪞 Retrying Mirroring image due to error...`

9

10 May, 10:16:40.76

`🪞 Retrying Mirroring image due to error...`

10

10 May, 10:16:41.87

`🪞 Retrying Mirroring image due to error...`

11

10 May, 10:16:42.96

`🪞 Retrying Mirroring image due to error...`

12

10 May, 10:16:42.96

``

13

10 May, 10:16:42.96

`┏━━ 📝 Recap Status Report ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━`

14

10 May, 10:16:42.96

`┗━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━`

15

10 May, 10:16:42.96

`❌ Deployment of Container failed but we rollbacked it to previous safe/running version !
⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️ ⬇️
Look at the Deployment Status Reports above and use our troubleshooting guide to fix it https://hub.qovery.com/docs/using-qovery/troubleshoot/
⛑ Can't solve the issue? Please have a look at our forum https://discuss.qovery.com/
⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️ ⬆️️`

16

10 May, 10:16:42.96

`Qovery Engine has terminated the deployment`

I looked around the forum, 3 topics mentioned my issue, but none of them were like mine or even remotely close to fix my issue.

Thanks,
Have a great day.

[LMO (eLMO)]

Update : I still didn’t find the issue

[bchastanier (Benjamin Chastanier)]

Hey @LMO,

Can you share a bit more context / info around your cluster setup? Is there any external private registries linked?

Do you mind sharing your Qovery console URL so I can have a look?

Cheers

[Fabio]

Hello @bchastanier ,

I would like to reopen this topic to add that I also encountered the same error while trying to test my k8s cluster with a registry provided in the documentation stefanprodan/podinfo

What could cause this error?

Thanks,
Have a nice day

[LMO (eLMO)]

This is the link:
https://console.qovery.com/organization/7f25bdca-cd63-43d3-b1d1-63c1924ff6b4/project/b8a703c4-4315-4c47-bc42-dd873bc5bad7/environment/a208298d-1bb6-49f1-ace0-d1a9d1100801/logs

kubernetes cluster from spot.rackspace.com
external registry on docker.io and even digitalocean.