Trying Qovery Demo, Logs are empty and deployment stuck in "queueing" status

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INFORMATION

Relevant information to this issue:

ISSUE

My first post here. I am not sure what I did wrong. I setup a local cluster using qovery demo up. I have successfully setup an environment inside my cluster via Qovery console, and I have tried to setup my first service. However, the deployment is stuck in “Deployment queueing” status and I couldn’t see anything in the log page.

The deployment is now failed. I still could not see anything in the logs page.

I can be certain that the Dockerfile is working correctly. I have deployed it in other platform and it works well. I wonder what went wrong here. I am planning to move to Qovery if everything works, any help would be very appreciated! Thank you!

EDIT: Making a preset Redis and Database (PostgreSQL) service seem to produce this issue as well on my end…

HOW TO REPRODUCE

Setup demo using qovery demo up, create a new environment, and try to deploy your first service.

Hi @acailuv , I put @a_carrano and @ce_gagnaire in cc who will investigate your issue. In the meantime, I’d suggest to try out Qovery on AWS or GCP if that’s possible for you. Then you can evaluate it until we found out what’s going on with your setup.

Hi there!

Thanks for bumping this up for me. I am currently waiting for my AWS credits to drop, so I plan to try things out locally first. So when my credits drop, I know what to do exactly without wasting a single dime hahaha.

Thank you @rophilogene!

We can help to accelerate this with AWS if you need to :slight_smile: I put also @Morgan_Perry in cc

Woah, that would be really helpful! Thank you very much. Really looking forward to try this out. Seems like an amazing solution to keep my organization lean. Really appreciate it, @rophilogene!

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Hi @acailuv,

we don’t have any log on our side, it seems there is an issue with the installation of your demo cluster. Could you share with us the logs you got in the terminal during the installation?

could you also run:

k3d cluster list

you should have something like

acarrano@Alessandros-MacBook-Pro ~ % k3d cluster list
NAME                  SERVERS   AGENTS   LOADBALANCER
local-demo-acarrano   1/1       0/0      true

Hi @a_carrano,

I have executed the provided command and I think it’s identical to yours

daveh@Conviction:~$ k3d cluster list
NAME               SERVERS   AGENTS   LOADBALANCER
local-demo-daveh   1/1       0/0      true
daveh@Conviction:~$

Is there anything else I need to do? I think the logs are gone at this points, but I remembered everything executed perfectly. No indication of error whatsoever.

EDIT: Oh, in case it’s needed, I am currently using WSL2 from Windows.

Thanks!

thanks for the information.

it should work under WSL2 (we have some Windows users at Qovery)

Could you share the logs from the command query demo up? I’d like to see if anything is going wrong during the installation process; we have never seen this problem before.

Let us know when you’re ready to go directly on AWS!

thanks

Hi @a_carrano,

Strangely, after restarting my PC, it kind of works(?) but a bit weirdly. Logs are loading very very slowly. However, redis services I made to test has been deployed successfully.

I am still not sure on what causes this. Here’s the logs when I tried to do qovery demo up.

daveh@Conviction:~$ qovery demo up
""""""""""""""""""""""""""""""""""""""""""""
Checking and installing dependencies
""""""""""""""""""""""""""""""""""""""""""""
jq already installed
grep already installed
sed already installed
iproute already installed
curl already installed
docker already installed
docker is running
k3d already installed
helm already installed
powershell is installed
All dependencies are installed

""""""""""""""""""""""""""""""""""""""""""""
Fetching Qovery values to setup your cluster
""""""""""""""""""""""""""""""""""""""""""""
Helm values written into values.yaml

""""""""""""""""""""""""""""""""""""""""""""
Installing Qovery helm repositories
""""""""""""""""""""""""""""""""""""""""""""
"qovery" already exists with the same configuration, skipping
Hang tight while we grab the latest from your chart repositories...
...Successfully got an update from the "qovery" chart repository
Update Complete. ⎈Happy Helming!⎈

""""""""""""""""""""""""""""""""""""""""""""
Creating local-demo-daveh kube cluster
""""""""""""""""""""""""""""""""""""""""""""
INFO[0000] Using the k3d-tools node to gather environment information
INFO[0000] Starting new tools node...
INFO[0000] Starting node 'k3d-local-demo-daveh-tools'
INFO[0001] HostIP: using network gateway 172.42.0.1 address
INFO[0001] Starting cluster 'local-demo-daveh'
INFO[0001] All servers already running.
INFO[0001] All agents already running.
INFO[0001] All helpers already running.
INFO[0001] Started cluster 'local-demo-daveh'

""""""""""""""""""""""""""""""""""""""""""""
Installing Qovery helm charts
""""""""""""""""""""""""""""""""""""""""""""
+ helm upgrade --install --create-namespace --timeout=15m -n qovery -f values.yaml --wait --atomic qovery qovery/qovery
Release "qovery" has been upgraded. Happy Helming!
NAME: qovery
LAST DEPLOYED: Thu Nov 21 16:43:02 2024
NAMESPACE: qovery
STATUS: deployed
REVISION: 3
TEST SUITE: None
+ break
+ set +x

""""""""""""""""""""""""""""""""""""""""""""
Configure network
""""""""""""""""""""""""""""""""""""""""""""
+ sudo ip addr add 172.42.0.3/32 dev lo
[sudo] password for daveh:
+ powershell.exe -Command Start-Process powershell -Verb RunAs -ArgumentList "netsh interface ipv4 add address name='Loopback Pseudo-Interface 1' address=172.42.0.3 mask=255.255.255.255 skipassource=true"
+ set +x

""""""""""""""""""""""""""""""""""""""""""""
Qovery demo cluster is now installed !!!!
The kubeconfig is correctly set, so you can connect to it directly with kubectl or k9s from your local machine
To delete/stop/start your cluster, use k3d cluster xxxx

Go to https://console.qovery.com to create your first environment on this cluster 'local-demo-daveh'
""""""""""""""""""""""""""""""""""""""""""""

Hope this helps. Thank you.

From the logs, everything seems to be fine.

I’m not sure what happened in between the computer restart but I’m happy to know that now everything works.

For the slowness, it depends on your computer’s performance. I have a “not too old” MacBook (M1 2021) and it works pretty well.

Deploying it on a real infrastructure like AWS will definitively change the experience.

I’ll close this topic for now, feel free to reach out if you have other questions.