Can't access logs

Hi,

I can’t access my logs (deploy and live), it doesn’t load

I have deleted my cache and refresh

https://console.qovery.com/organization/09ed8a50-22aa-4a80-a791-3b91d16a9f2a/project/161b274b-7d07-4a05-8c2c-070289a68029/environment/8bbaa483-0819-48fa-82bf-0e3aa66ceaaf/logs/9f310f49-a71e-48c5-b9bd-e9435f6e966e/deployment-logs

Thanks

Hello @JrmyDev,

Are you talking about the database? Or any other application logs?
It seems you try to delete this DB, am I right?

Cheers

yes i try to delete one database but it’s not related…

I have difficulty loading logs (both deployment and live) for all my applications

My browser is Brave (without blocking content enabled)

Ah ! I think it boils down to websockets.
Can you open Brave dev console and check for any error messages / blocked packets / warnings?

@bchastanier any news ? i’m still stuck

Hey @JrmyDev,

I think Brave might be blocking websockets, have a look here.
Can you try with another browser just to double check?
Do you have any extension preventing you from loading logs?
Did you try with a new private session?

Also can you share the logs screen you are seeing?

Here’s what I have on my side on your logs with latest brave version without plugins:

Cheers

i already share the logs below

i’m trying to load this log, it’s successful after few minutes only, so it works but veryyyyy long

https://console.qovery.com/organization/09ed8a50-22aa-4a80-a791-3b91d16a9f2a/project/161b274b-7d07-4a05-8c2c-070289a68029/environment/e38c5744-190b-477e-b0d8-856956c54f15/logs/a82e780e-f592-4e51-b77d-e4d6f5d126a6/live-logs

It is instant for me for the link you pasted.
Can you share a screenshot of the developper console, but on the network tab and filtered on websocket.

The websocket call should be ws.qovery.com/service/logs

also if you can share the x-qovery-request-id of the call, so I can look on our side what happened.